Terms of Service

By booking a call, starting a project, sending files, approving a quote, making a payment, using MotionRise Media services, or submitting a website subscription form, you agree to these Terms of Service and our Privacy Policy.

MotionRise Media provides professional video editing services for creators, brands, agencies, videographers, and production teams.

Services may include wedding film editing, YouTube editing, short-form editing, podcast editing, music video editing, commercial editing, real estate editing, event editing, thumbnails, motion graphics, color grading, audio cleanup, and related post-production work.

To start and complete a project properly, the client must provide:

• Raw footage, audio, images, logos, graphics, music, and other needed assets.
• Clear instructions, references, style preferences, export requirements, and deadlines.
• Timely feedback during the review and revision process.
• Access to required file-sharing or review tools such as Dropbox, Google Drive, Frame.io, Loom, Trello, or another agreed platform.

Dropbox is currently our preferred file-sharing method. Google Drive may be used as an alternative if needed.

The client is responsible for uploading complete files, checking that links work, and ensuring MotionRise Media has proper access.

Pricing, deposits, billing schedule, and payment terms are based on the specific project, package, or monthly agreement discussed with the client.

Work may begin only after the agreed payment, deposit, or confirmation has been received.

Late payments may delay delivery or pause active work.

Turnaround time depends on project type, footage size, editing complexity, revision speed, and client responsiveness.

Uploading time, missing assets, unclear instructions, delayed feedback, and client-side delays are not counted as MotionRise Media editing time.

Revisions are included according to the agreed project or package terms.

Revision requests must be clear, specific, and related to the original project brief. Major changes in direction, new concepts, extra deliverables, or work outside the original scope may require additional charges.

Once the client approves a final version or uses/publishes the delivered video, the project is considered accepted.

Further changes after approval may be treated as additional work unless otherwise agreed.

The client remains the rightful owner of their raw footage and provided assets.

After full payment, the client receives usage rights to the final edited deliverables according to the agreed project scope.

The client is responsible for ensuring they have rights to any music, footage, images, fonts, graphics, or third-party assets they provide.

MotionRise Media may use final edited work, screenshots, or clips for portfolio, marketing, social media, and showcase purposes only after the client has already published, delivered, or used the work, unless otherwise agreed.

Clients working under confidentiality requirements must inform MotionRise Media before the project begins.

MotionRise Media will not intentionally share client raw files, private project details, or confidential materials with unrelated third parties.

Files may be accessed by MotionRise Media team members, editors, project managers, and approved collaborators only as needed to complete the work.

Cancellation and refund terms depend on the specific agreement, project stage, and amount of work already completed.

Deposits, completed work, editing time, project setup, and reserved editor time may be non-refundable unless otherwise agreed in writing.

MotionRise Media is not responsible for losses caused by client-side delays, missing files, broken links, third-party platform issues, copyright problems with assets provided by the client, or business results after publishing the edited content.

From time to time, MotionRise Media may offer subscribers a promotional discount, including the 20% subscriber offer shown on the pricing page. Any offer is subject to the eligibility, scope, availability, expiration, and redemption details communicated with the offer.

Unless MotionRise Media states otherwise in writing, promotional offers cannot be combined, exchanged for cash, transferred, or applied retroactively to completed work or previously agreed invoices. A submitted subscription does not itself create a service agreement or guarantee project availability.

Program name: MotionRise Media Text Message Program. Text messages for this program are sent from +1 (844) 500-1837. The program provides separate consent choices for automated marketing text messages and customer-care text messages. The subscription form also provides an independent promotional email choice.

Selecting the email opt-in enrolls the email address provided in promotional emails. Selecting the optional marketing SMS opt-in enrolls the mobile number provided in recurring automated marketing texts about editing tips, service news, subscriber discounts, and other promotional offers.

Selecting the separate optional customer-care SMS opt-in enrolls the mobile number provided in texts about inquiries, appointment reminders, project or order updates, and support requests. Customer-care consent does not authorize promotional messages. Direct replies to a conversation initiated by a customer may be sent as necessary to answer that request.

Each SMS consent choice is optional and is not a condition of joining the email list or purchasing services. Marketing message frequency varies, up to 4 messages per month. Customer-care messages are sent only as needed for inquiries, appointment reminders, support requests, and active project or order updates; frequency varies with your interactions with MotionRise Media. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

You may opt out of text messages at any time by replying STOP. Reply HELP for help. For additional customer care, email support@motionrisemedia.com or call +1 (844) 500-1837. You may unsubscribe from marketing emails using the unsubscribe method included in an email.

MotionRise Media does not sell, rent, transfer, or share mobile phone numbers, text messaging originator opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes. Text messaging consent is specific to MotionRise Media and cannot be transferred to another business or messaging program.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

These Terms of Service may be updated from time to time. The latest version posted on this page applies to future use of the website and services.